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Can't connect

Posted in 'Q&A' started by Makenna, May 10, 2020.

  1. Makenna

    Makenna New Member Study Buddy

    Gender:
    Female
    Location:
    Houston, TX, USA
    Study Buddy Subject:
    Business & Management
    Every time I try and start a conversation with someone, view their profile or anything this system blocks me! I can't do anything because it says I don't have permission!
     
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  2. Carolyn

    Carolyn Founder at MoocLab Staff Member

    Gender:
    Female
    Location:
    Suffolk, UK
    You need to validate your email address via the link sent to you after your registration. Check your spam/junk folder for an email from contact@mooclab.club
     
  3. Makenna

    Makenna New Member Study Buddy

    Gender:
    Female
    Location:
    Houston, TX, USA
    Study Buddy Subject:
    Business & Management
    .
    .
    I have confirmed my email but it still won't let me send out messages or follow people.
     
  4. Carolyn

    Carolyn Founder at MoocLab Staff Member

    Gender:
    Female
    Location:
    Suffolk, UK
    Hi Makenna. Your email had not been validated in the system - we have now done this for you, so you should be able to connect with others now.
     

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