IT Support: Troubleshooting Microsoft Office

edX IT Support: Troubleshooting Microsoft Office

Platform
edX
Provider
Microsoft
Effort
2-4 hours a week
Length
4 weeks
Language
English
Credentials
Paid Certificate Available
Part of
Course Link
Overview
This course is part of the Microsoft Professional Program Certificate in IT Support.

IT Support: Troubleshooting Microsoft Office is designed to introduce students to the basics of setting up an email client in Outlook, troubleshooting connectivity issues, and troubleshooting cloud storage. Since support professional may be working with Windows or Mac, the troubleshooting principles are explored on both platforms.

What you'll learn
  • Troubleshoot Office download, installation, and activation issues
  • Troubleshoot Office
  • Troubleshoot cloud storage
  • Troubleshoot Outlook

Taught by

Robert Deupree Jr.
Author
edX
Views
458
First release
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