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Coursera Business English for Cross-cultural Communication

The Hong Kong University of Science and Technology via Coursera

  • Overview
  1. Coursera
    Platform:
    Coursera
    Provider:
    The Hong Kong University of Science and Technology
    Length:
    6 weeks
    Effort:
    2-4 hours a week
    Language:
    English
    Credentials:
    Paid Certificate Available
    Part of:
    Business English for Non-Native Speakers Specialization
    Overview
    This course aims to prepare you for working in an cross-cultural Business setting. We'll learn about common cross-cultural theories and how they are relevant to everyday business practices in a globalised world. By combining all of your vocabulary, reading, speaking, and writing skills that you acquired in the previous three courses, you will learn how language plays an important role in cross-cultural communication. You will also enhance your cross-cultural understanding and will be able to use vocabulary, tone and style, and spoken and written communication skills within a cross-cultural Business context. Skills learned in this course help prepare you to deliver the professional business presentation in the Capstone project.

    After completing this course, you will be able to:

    - identify possible cross-cultural issues and misunderstandings in communication
    - apply strategies to overcome possible cross-cultural issues and misunderstandings in communication
    - produce documents with an appropriate style for business communication purposes within a cross-cultural situation
    - deliver a speech with an appropriate style for business communication purposes within a cross-cultural situation

    Syllabus
    Welcome module

    Welcome to Week 1! This week, we will cover Module 1 where we introduce you to the objectives and structure of this Specialization and course.

    What is culture?
    Welcome to Week 2! This week we will cover Module 2 where we introduce you to basic cultural theories and language skills you will use in general cross-cultural business situations. You will also be introduced to vocabulary and language skills common to business communications.

    Culture and communication strategies
    Welcome to Week 3! This week we will cover Module 3 where we introduce you to ways of cultural understanding can guide business communication strategies basic and the language skills you will use in general cross-cultural business situations. You will also be introduced to vocabulary and language skills common to business communications.

    Culture and management communication
    Welcome to Week 4! This week we will cover Module 4 where we introduce you to common cultural frameworks used in the business world, how theories inform management in cross-cultural situations and language skills you will use in management situations. You will also be introduced to vocabulary and language skills common to business communications.

    Culture, application and ethics

    Welcome to Week 5! This week we will cover Module 5 where we introduce you ways you might apply cultural frameworks to authentic workplace situations, business ethics in today's international worlds and the language skills you will use in these situations. You will also be introduced to vocabulary and language skills common to business communications.

    Concluding module
    Welcome to Week 6! This week we will cover Module 6 where we will conclude the course and you will need to complete the final exam and post-course survey.

    Taught by
    Kin Tang, Sean McMinn and Delian Gaskell

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