- Platform
- FutureLearn
- Provider
- University of Bath
- Effort
- 3 hours/week
- Length
- 6 weeks
- Language
- English
- Credentials
- Paid Certificate Available
- Course Link
Overview
Why is quality improvement in health and social care systems so difficult? Why is it so challenging to bring in new and better ways of organising health and social care services?
Many reasons have been put forward: lack of money; lack of appropriate or complete knowledge; excessive and perhaps unnecessary regulations; and entrenched professional opinions and interests.
This course suggests that the main reason is complexity. Health and social care systems are inherently complex, with many interconnected activities and processes, and thus difficult to measure, analyse, change and improve.
The course is designed for people working in health and social care organisations such as clinicians, allied health professionals, nurses, managers or administrators. People with a general interest in health and social care organisations, such as service users and carers, may also find the course of interest to them.
Taught by
Anna Burhouse, Christos Vasilakis and Tricia Woodhead
Why is quality improvement in health and social care systems so difficult? Why is it so challenging to bring in new and better ways of organising health and social care services?
Many reasons have been put forward: lack of money; lack of appropriate or complete knowledge; excessive and perhaps unnecessary regulations; and entrenched professional opinions and interests.
This course suggests that the main reason is complexity. Health and social care systems are inherently complex, with many interconnected activities and processes, and thus difficult to measure, analyse, change and improve.
The course is designed for people working in health and social care organisations such as clinicians, allied health professionals, nurses, managers or administrators. People with a general interest in health and social care organisations, such as service users and carers, may also find the course of interest to them.
What topics will you cover?
- Complexity and quality improvement in health and social care
- Quality improvement theory: the Model for Improvement, an introduction to LEAN, an introduction to microsystems
- Evaluating quality improvement: the lens of profound knowledge, measuring for improvement
- Engagement and co-production
- Systems modelling and quality improvement: modelling for demand and capacity problems and computer simulation modelling
- Making the case for quality improvement
Taught by
Anna Burhouse, Christos Vasilakis and Tricia Woodhead